Privacy Policy

1. Introduction

CredVo (“we,” “us,” or “our”) is a personalized learning platform that helps users build skills, generate courses, earn certificates, and share credentials on LinkedIn. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, services, and related features.

By creating an account or using CredVo, you agree to the practices described in this policy. If you do not agree, please do not use the platform.

2. Information We Collect

• Account information: When you sign up, we collect your name, email address, and any profile details you choose to provide.
• Payment information: Payments are processed by Stripe. We do not store full payment card details on our servers. Stripe may share billing status, subscription tier, and transaction history with us.
• LinkedIn profile data: If you connect your LinkedIn account, we receive profile information you authorize through LinkedIn OAuth, such as your name, headline, and public profile URL, to help add certificates to your profile.
• Usage and analytics data: We collect information about how you interact with CredVo, including courses generated, skills selected, quiz responses, certificates issued, and device/browser analytics.

3. How We Use Your Information

We use the information we collect to:

• Provide, personalize, and improve the CredVo learning experience.
• Generate courses, track progress, and issue verifiable certificates.
• Process payments and manage subscriptions through Stripe.
• Add your certificates to LinkedIn when you choose to share them.
• Communicate with you about your account, updates, and support requests.
• Analyze usage trends to improve platform features and performance.

4. How We Share Information

We do not sell your personal information. We only share data with trusted service providers and when required by law:

• Stripe: for payment processing and subscription management.
• LinkedIn: when you authorize us to add certificates or share credentials to your profile.
• Analytics providers: to help us understand product usage and improve the platform.
• Legal requirements: if we are required to disclose information to comply with applicable law, regulation, or legal process.

5. Data Retention

We keep your personal information for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will remove or anonymize your personal data within a reasonable time, unless we are required to retain it by law.

6. Your Rights

Depending on your location, you may have rights under laws such as GDPR, CCPA, or LGPD, including the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Delete your personal data, subject to legal or contractual exceptions.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at support@credvo.com.

7. Cookies and Tracking

CredVo uses cookies and similar technologies to operate the platform, remember your preferences, and collect analytics about how users interact with the site. You can manage or disable cookies through your browser settings, though some features may not function properly if cookies are disabled.

8. Data Security

We use industry-standard security measures, including encryption in transit, secure authentication, and access controls, to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

9. Children's Privacy

CredVo is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us and we will delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. We will update the “Last updated” date at the top of this page and encourage you to review it periodically.

11. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your data, please contact us at support@credvo.com.